A Concern is something that relates to, is of importance or interest to or affects a student. If you have a concern, it is an informal method of communicating something to the school.
If you have a concern, you simply want someone to know about it, but do not necessarily want someone to follow up with you. A meeting with the SCO will not be scheduled; however, he/she may follow up with you if there are questions.
You are allowed to seek relief with a Concern.
Any follow-up that is done after the Concern is filed will come from the decision-maker.