Technology Support

Online Technology Support

Online questions, service requests or incidents can be reported anytime at technology.minneapolis.edu.

Instructions on how to submit a technology request.

Phone

Technology Support 612-659-6600
If you get the voicemail, please leave your name, contact information, StarID and brief description of what you are calling about.

Remote Technology Support Hours:

Monday - Thursday 7:30 a.m. - 7:00 p.m. and Friday 7:30 a.m. - 4:30 p.m.
On campus assistance is by appointment only

After Hours Technology Support - Minnesota State Help Desk

For after hours help with StarID, D2L, Zoom, O365, students can call 1-844-456-3876 for direct support.

Monday - Thursday 7:30 a.m. to 10:00 p.m
Friday - Saturday 7:30 a.m. to 6:00 p.m.
Sunday 1:30 p.m. to 10:00 p.m.

Closed on all national holidays

Working and Learning Remotely

Student Email Sign-in Information

Sign into Office 365 to access your college email, OneDrive, the Office Suite online apps and the link to install Office on you personal devices

Students - office.com
Username: StarID@go.minnstate.edu (this is not your email address)
Password: StarID password
Email Address: firstname.lastname@go.minneapolis.edu (you cannot use this to sign into your college email)
View your email address at - https://myaccount.microsoft.com/

If you are a student at another Minnesota State institution all your emails will arrive at the same inbox using your universal username.

More information on Student Email

Acceptable Use Policies

Use of Minneapolis College Computers and Technology Resources

As a member of the Minnesota State Colleges and Universities (Minnesota State) system, Minneapolis College operates according to Minnesota State policies concerning use of its information technology systems and resources.