Technology Support

Welcome to the Information Technology Service Portal

Click on an option below to request services. You'll be prompted to login with your StarID and password before you can submit a request.

Please note that an Incident is defined as an unplanned event that requires immediate attention, (e.g. no internet connection or an error message on software).

 

 

 

Report an Incident

Incidents are submitted when an existing service provided is not functioning as it should.

 

 

Accounts and Access

Includes StarID information, student employee accounts, account creation, access permissions and more

Email and Storage

Includes student and employee email, departmental email accounts, listserv, shared folders, distribution lists and more

Hardware and Device Support

Includes hardware or device purchase, equipment pick up, phones, voicemail and more

Software and Applications

Includes software purchases, and installation requests, app development, app modifications and more.

Event Support/Checkout Equipment

Includes speakerphone, loaner laptop, event equipment set-up reservations and more.

Network Infrastructure, Connectivity, and Security

Includes remote access and VPN access requests

Print Services

Includes PaperCut, Marco Konica printers, classroom, paper delivery, toner changes and toner waste container replacement.

Project Requests

Includes infrastructure, software/application development, technology implementations/upgrades

Teaching and Learning

Includes D2L Brightspace support, instructional technology and publisher integrations.